The Waiting Room

The Waiting Room

Dr. Douglas White bedside in THE WAITING ROOM, a film by Peter Nicks. Picture courtesy International Film Circuit. All rights reserved.

The Waiting Room

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The Waiting Room (2012)

Opened: 09/26/2012 Limited

Limited09/26/2012
IFC Center09/26/2012 - 10/11/201216 days
Monica 4-Plex09/28/2012 - 10/04/20127 days
Claremont 509/29/2012 - 09/30/20122 days
Playhouse 710/06/2012 - 10/07/20122 days
Kendall Square...11/30/2012 - 12/13/201214 days
IFC Center12/28/2012 - 01/10/201314 days
DVD10/22/2013

Trailer: Click for trailer

Websites: Home, Twitter, Facebook

Genre: Documentary

Rated: Unrated

Synopsis

The Waiting Room is a feature-length immersive documentary film that uses unprecedented access to go behind the doors of Oakland's Highland Hospital, a safety-net hospital fighting for survival while weathering the storm of a persistent economic downturn. Stretched to the breaking point, Highland is the primary care facility for 250,000 patients of nearly every nationality, race, and religion, with 250 patients -- most of them uninsured -- crowding its emergency room every day. Using a blend of cinema verité and characters' voiceover, the film offers a raw, intimate, and often uplifting look at how patients, staff and caregivers cope with disease, bureaucracy, frustration, hope and hard choices during one typically hectic day.

The ER waiting room serves as the grounding point for the film, capturing in vivid detail what it means for millions of Americans to live without health insurance. Young victims of gun violence take their turn alongside artists and uninsured small business owners. Steel workers, cab drivers and international asylum seekers crowd the halls.

The film weaves together several stories from the hundreds being played out in the waiting room: a frightened child with a dangerous case of strep throat, a young man with a testicular tumor in desperate need of surgery, as well as those suffering from chronic conditions such as alcohol and drug abuse, heart disease, and diabetes. We also meet the overwhelmed hospital staff who cope with under-staffing, insufficient beds, and a never-ending stream of ER patients who jump to the head of the line of those sitting in the waiting room. As one doctor says, Highland is "the institution of last resort for so many people."

The Waiting Room lays bare the struggle and determination of both a community and an institution functioning with limited resources and no road map for navigating a health care landscape marked by historic economic and political dysfunction. Through this story of one hospital and its multifaceted community, the film powerfully and poignantly illustrates the common vulnerability to illness that binds us together as humans.

Director's Statement

The Waiting Room presents a composite day in the life of patients at Highland Hospital in Oakland, Calif. -- edited from five months of filming in 2010. This film developed from stories my wife, a speech pathologist at Highland Hospital, told me about the struggles and resilience of her patient population. And a few years ago, as the contentious vote for health care reform got louder, it occurred to me that the people who were not participating in the debate were the very people we were fighting over: those stuck in waiting rooms at underfunded public hospitals all over the country. How would the patients in the waiting room at Highland Hospital respond to President George W. Bush's statement, echoed by many others, that we already have universal health care in this country because, by law, nobody can be turned away from an emergency room for lack of ability to pay?

By following the caregivers and patients as they passed through the waiting room, we felt we could shed some light on the challenges of delivering primary health care in an environment designed for emergency medicine. What we found was that the uninsured were more likely to be hospitalized for avoidable conditions because there is virtually no continuity of care; no regular doctor to get a detailed medical history and then a follow-up visit to make sure the prescribed treatment is working. And because the wait times are so long -- both in the emergency department and to see a doctor in the clinics -- simple conditions like high blood pressure and diabetes can escalate to severe life-threatening emergencies like strokes or kidney failure. These true emergencies end up back in the emergency department but at a much higher personal and financial cost. "The Waiting Room" is a story and a symbol of our national community and how our common vulnerability to illness binds us together as humans.

-- Peter Nicks, Director

 

Trailer



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